FAQs

  • How are our products part of a circular economy / close loop system?
  • Why are MightyPods better for the environment?
  • Are our soaps vegan and cruelty free?
  • Why don't we use cotton?
  • Why don't we use bamboo?
  • Can I have a refund?
  • Can I place an order without creating an account?
  • Can I track my order?
  • Where is my order confirmation?
  • When will my order arrive?
  • Do you ship internationally?
  • Can I cancel or pause my subscription for repeat orders?
  • How can I manage my subscription?
  • What kind of recycled paper do we use in our toilet paper?
  • Why is our toilet paper is made from recycled paper? What not bamboo?
  • Where do you plant trees?
  • Where are is our toilet paper manufactured?
  • Will there be more products?
  • Are all our products made in the UK?
  • Why are there warning signs on the cleaning labels?
  • Do you sell gift vouchers?

Sustainability

  • How are our products part of a circular economy / close loop system?
  • Why are MightyPods better for the environment?
  • Are our soaps vegan and cruelty free?
  • Why don't we use cotton?
  • Why don't we use bamboo?

How are our products part of a circular economy / close loop system?

We create a circular economy by using 100% recycled materials (wherever possible) this closes the stream of waste and gives new life to materials that have served their purpose. Also buying recycled creates a demand for more virgin materials to be recycled! Good stuff right?

As an added bonus, 77% less energy is used to produce recycled paper and 88% less energy is required to manufacture recycled plastic!

Also, we have refills for all our cleaning products further closing the loop of waste. We are also working towards all our packaging coming from recycled materials and reusable postage packaging!

Why are MightyPods better for the environment?

MightyPods are better for the enviorment because they are concentrated needing a lot less packaging and less transport, so they have a lower carbon footprint.

Also, did you know that most household cleaning sprays, liquid soaps, and laundry liquid products are up to 95% water, with only 5% of the stuff that accurately cleans! Crazy right? So we are taking it out to save you money and save the planet, yippee!

Just pop it in our forever bottles and fill it with water from your tap and watch it transform into a powerful, effective, wonderful, solution!

Are our soaps vegan and cruelty free?

Absolutely yes! Our soaps bars, soap pods and laundry strips are vegan and cruelty free. All our products are!

 

Why don't we use cotton?

The production of 1 KG of cotton needs between 10,000 to 20,000 litres of water, depending on where it is grown.

For example, producing 1kg of cotton in India consumes 22,500 litres of water, on average, according to research done by the Water Footprint Network. That’s enough to take the average woman 20 years and 3 months to drink the equivalent amount of water to produce 1 KG of cotton!

Why don't we use bamboo?

Hardwood forests are now being destroyed just to make room for bamboo plantations. And bamboo is typically grown in Asia using vast quantities of fossil fuel for shipping and because it is a new material, it will require a greater amount of resources to produce, including 30% more energy to manufacture.

Payment

  • Can I have a refund?

Can I have a refund?

We aim to process refunds within three days of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund. We’ll contact you by email to let you know when your refund has been processed.

Ordering and delivery

  • Can I place an order without creating an account?
  • Can I track my order?
  • Where is my order confirmation?
  • When will my order arrive?
  • Do you ship internationally?

Can I place an order without creating an account?

Yes of cause just order "as guest" although we do recommened creating an account because then you will be able to see your order history and have your shopping basket items and payment details saved for next time and its a quick and easy to create an account. Just visit .........

Can I track my order?

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

Where is my order confirmation?

We always send a frienfly thanks to however orders from us... so if you haven't recieved an order conformation please cheack your spam and contact  hello@economicallyeco.co.uk (still working on changeing the name, but it still goes striaght us)!

When will my order arrive?

Orders that require shipping within the U.S. will be delivered within three to ten days, depending on your preferred shipping method. Shipping to countries outside of the U.S. may take up to 14 days. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.

Do you ship internationally?

Unfortunately, we don't deliver outside of the UK at this stage because, where we can, we want to deliver only in the same country that we make our products, to reduce the emissions and to stay true to our kick-ass high quality and sustainable roots! But if you email us and say which country that you live in, we will put you on our wait-list and when we produce and deliver in your country, we will give you an exclusive discount on your first order!

Subscriptions

  • Can I cancel or pause my subscription for repeat orders?
  • How can I manage my subscription?

Can I cancel or pause my subscription for repeat orders?

Yes, you can cancel, pause or skip a delivery at any time. Just log in to your account and click “manage subscription”.

How can I manage my subscription?

First up you'll need to create an account here. Make sure to use the same email address you made your order with.

Once your account is verified and set up, you will find a link to your subscriptions there (sitting underneath your name). Once you have clicked on here, all your subscriptions will be displayed. Select the relevant subscription (click the order number) and you will be able to manage your subscription there.

Alternatively drop us an email at hello@economicallyeco.co.uk and we'll be able to help.

 

Mighty TP

  • What kind of recycled paper do we use in our toilet paper?
  • Why is our toilet paper is made from recycled paper? What not bamboo?
  • Where do you plant trees?
  • Where are is our toilet paper manufactured?

What kind of recycled paper do we use in our toilet paper?

Our ‘double roll’ toilet rolls are high quality, soft and smooth toilet paper and they are made from 100% UK post consumer recycled paper, such as magazines, newspapers, promotional materials, packaging, boxes and office documents. 

Why is our toilet paper is made from recycled paper? What not bamboo?

We strongly believe that trees should not be a one-time use product, by making toilet paper from recycled post-consumer use paper we ensure that the trees that have been cut down have a more valuable use that just being used once. This helps reduce the millions of trees being cut down to make loo-roll every year and we also help with reforestation, so we save trees and plant trees.

While bamboo is a sustainable solution it has a significant carbon footprint related to the shipping process and there is not enough information about the impact that using bamboo creates in the local ecosystems and finally by using bamboo you are still cutting plants one of the plants that helps capture a significant amount of carbon emissions.

Where do you plant trees?

With each roll of our toilet paper no new tree has been cut down and a new tree is planted in the UK, Nepal, Indonesia, Madagascar, Mozambique, Kenya, Ethiopia, Haiti or Central America.

Where are is our toilet paper manufactured?

Yes, our toilet paper is sourced, made and manufactured in England! By producing in the UK we are able to reduce the carbon footprint of our products.

Everything Else!

  • Will there be more products?
  • Are all our products made in the UK?
  • Why are there warning signs on the cleaning labels?
  • Do you sell gift vouchers?

Will there be more products?

Yes! We are currently developing some very exciting products which will be available soon and of course they will be affordable and great quality!

Are all our products made in the UK?

Most yes, wherever we can, we have sourced materials that originate in the UK and then are made and manufactured in the UK. For the products that are currently not manufactured in the UK, we have sourced them as close to the UK as possible and we are aiming to produce all our products in the UK. By producing in the UK we are also able to reduce the carbon footprint of our products.

In the meantime, we show which country our products originate from and manufactured in, so that you can make an informed decision.

Why are there warning signs on the cleaning labels?

 

Don't let the warning signs on the packaging put you off the cleaning products as it only applies to when they are in a concentrated form. However, when dilute they do not apply!

Do you sell gift vouchers?

Yes, we do. These are sent electronically by email and each contains a unique reference number. Our gift vouchers are ideal if you want to give that special person in your life some eco love. Simply choose which gift voucher suits you!